Privacy Notice

Resolve Skillworks (Pty) Ltd, registration number 1999/015833/07, trading as Opposite Lock, of RSC Building, 30 Industry Road, Clayville, Olifantsfontein, 1666.

We are the responsible party for the personal information described here, which means we decide why it is collected and what happens to it.

Our Information Officer is Daryl van Zeil, reachable at info@oppositelock.co.za.

The details you give us through our website tools: the Learn Hub, the Tyre Pressure Planner, Power Check and Build My Rig. It does not cover a purchase made at a fitment centre, because those are separately owned businesses with their own notices.

You can use every one of our calculators without giving us anything. We only collect details at the point where you ask us to email you something, or to have a fitment centre contact you.

At that point we collect your email address, and if you have asked to be quoted, your name and your area.

Alongside it we store the answers you gave the calculator, so that the result we send you is the one you actually built.

We also record technical information that arrives on its own: a randomly generated session identifier, and the campaign tags on the link you arrived through if there were any. Neither identifies you by name.

Three purposes, and nothing else.

1. To send you the plan, result or checklist you asked for.
2. Where you have asked to be quoted, to pass your enquiry to an independently owned Opposite Lock fitment centre near you.
3. Where you have separately ticked the optional box, to send you Opposite Lock news and offers by email.

We do not sell your personal information. We do not share it with anyone for their own marketing.

You are not required to give us anything. The calculator works fully without it. If you choose not to give us your details, the only consequence is that we cannot email you the result or have anyone contact you about it.

Independently owned fitment centres. We do not pass your details on automatically. If you have asked to be quoted, we check with you and then send it to a fitment centre in your area. These are independently owned businesses, not branches of Opposite Lock. Once your details reach them they handle them under their own privacy practices, and any question about what they hold should go to them directly.

Service providers who process on our behalf. We use third-party services to store the data, move it between our systems and send email. They act on our instructions and may not use your details for their own purposes. They are listed in the next section.

We will also disclose personal information where the law requires it.

Our systems are not hosted in South Africa. POPIA requires us to tell you this plainly.

Each of these operates under data protection terms that we consider to provide protection substantially similar to POPIA. By giving us your details you agree to them being transferred and stored in these countries.

We keep your details for 24 months from your last interaction with us, after which we delete them or strip them of anything that identifies you. If you unsubscribe from marketing we keep a minimal record of that so we do not email you again by mistake.

You may, at any time and free of charge:

• Ask what we hold about you, and ask for a copy.
• Ask us to correct anything that is wrong or out of date.
• Ask us to delete it, where we have no lawful reason to keep it.
• Withdraw your consent. This does not undo anything we did lawfully before you withdrew it.
• Object to us using your details for direct marketing. Every marketing email also carries a one-click unsubscribe.

Write to info@oppositelock.co.za and we will respond within a reasonable period. We may need to confirm who you are first, which protects you rather than us.

We do not run advertising trackers or marketing pixels on this site.

We record anonymous usage events so we know which parts of the calculator get used. They are not linked to your name or email address and we do not use them to build a profile of you.

We hold your details on access-controlled systems, and our calculators are built so they can write a record but cannot read anyone else's back. No system is perfect, and if a breach affects your personal information we will notify you and the Information Regulator as POPIA requires.

Tell us first, because most of it is fixable. If you are still not satisfied you may complain to the Information Regulator.

If we change how we handle your details we will update this notice and change the review date at the top.